S–O–R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing Academic Article

http://dx.doi.org/10.1016/j.jretconser.2023.103672

authors

Shamim, Amjad
Abid, Muhammad Farrukh
Ahmad, Farooq

publication date

2024

published in

Journal of Retailing and Consumer Services Journal

Digital Object Identifier (DOI)

https://doi.org/10.1016/j.jretconser.2023.103672

start page

103672

volume

77